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Tag: Flow

Q&A: How to Convince Management to allow first steps?

Q&A: How to Convince Management to allow first steps?

Prodacity conference attendees asked me a bunch of great questions at the end of my talk. I didn’t have time to answer all the questions live and decided to answer them in blog posts. One question that got voted up (in Slido.com) by other attendees was: “How to convince management to allow first steps (ex: lower WIP, allocate capacity for quality)?” Convincing others to do things differently means asking them to change the way they work – a difficult task…

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How to Effect Change

How to Effect Change

The day the Obama’s were at the white house for the unveiling of their portraits, I was four blocks away attending the Prodacity conference. The conference was awesome due to many amazing speakers and a single track focus. First time on an airplane in more than three years, and first time speaking on stage at a live event, filled me with both overwhelm and relief. It felt like I needed to learn how to speak again in person and I…

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Flow Metrics: How to Get Started Measuring your Value Streams

Flow Metrics: How to Get Started Measuring your Value Streams

In this post, I’ll cover flow metrics — why teams use them, what they are, and my tips for getting started. A balanced set of flow metrics can be a powerful tool for reflecting your reality as a team. It can also be an effective way to communicate your reality to business stakeholders, using language that means something to them. But first, here’s a quick synopsis of how I landed on the structure of this post. At the Agile2019 conference…

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Mapping for a Marketing Team Triple Win

Mapping for a Marketing Team Triple Win

I worked with the Marketing team this week. They were struggling with how to publish content faster and more frequently. Everyone on the team acknowledged cycle time was too long and that downstream customers were unhappy about it. So – I helped the team map out their content publishing process to see where the problems lay. Everyone involved with content wrote specific activities they did (one per post-it note) and brought it up to the whiteboard. We watched as eight…

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