Mapping Psychological Safety
David Anderson has published a book called The Value Flywheel Effect. It’s about creating adaptive organizations to drive business results and modernize technical practices and cloud adoption. In his talk at DOES22 Vegas, he shared the Serverless adoption story at Liberty Mutual using Wardley Maps. In one map titled “creating space for innovation”, I was stunned (perhaps shocked) to see “Psychological Safety” sitting on the cusp of the commodity column of the Wardley Map. I thought, “Wait! what? How can…